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Privacy Policy

1. Introduction

This Privacy Policy explains how Horizon Insights ApS, the owner and operator of the brand Nagomi no Zen (“we”, “our”, or “us”), collects, uses, and protects personal data of customers and visitors, in accordance with the EU General Data Protection Regulation (GDPR) and applicable Danish data protection laws.

By using our website https://www.nagomi-no-zen.dk, you consent to the collection and use of information as described in this Privacy Policy.

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2. Data Controller

Horizon Insights ApS
(the owner and operator of the brand Nagomi no Zen)

Address: Sørupvej 29A, 5700 Svendborg, Denmark
CVR number: 44060728
Email: info@nagomi-no-zen.dk
Website: https://www.nagomi-no-zen.dk

Horizon Insights ApS acts as the data controller for all personal data processed under this Privacy Policy.

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3. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party payment providers; we do not store full payment details)

  • IP address and cookie data

  • Information provided through contact forms, newsletter subscriptions, event or workshop registrations, and social media interactions

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4. Purpose and Legal Basis for Processing

We process personal data for the following purposes:

  • To process orders, payments, and product deliveries

  • To respond to inquiries and provide customer support

  • To manage registrations for events, workshops, and related activities

  • To send newsletters and marketing communications (only where prior consent has been obtained)

  • To analyze website usage and improve functionality and user experience

  • To comply with legal, accounting, and regulatory obligations

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The legal bases for processing are:

  • Performance of a contract (Article 6(1)(b) GDPR)

  • Consent (Article 6(1)(a) GDPR)

  • Compliance with legal obligations (Article 6(1)(c) GDPR)

  • Legitimate interests, such as service improvement and marketing activities, provided such interests do not override your fundamental rights (Article 6(1)(f) GDPR)

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5. Data Sharing and Third Parties

We only share personal data when necessary for legitimate business purposes or to comply with legal requirements.

All third-party processors are contractually obligated to comply with GDPR and to implement appropriate data protection safeguards.

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6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.

In general:

  • Customer and transaction data is retained in accordance with Danish accounting and tax legislation

  • Marketing-related data is retained until consent is withdrawn

  • Upon request, personal data will be deleted or anonymized unless legal obligations require continued storage

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7. Cookies

Our website www.nagomi-no-zen.dk uses cookies and similar technologies to ensure proper functionality, analyze website traffic, and support marketing activities.

You may manage or disable cookies through your browser settings at any time.
Further details are available in our Cookie Policy.

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8. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

These measures include:

  • Encrypted connections (SSL/TLS)

  • Secure hosting environments

  • Access restrictions limiting data handling to authorized personnel only

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9. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to the processing of your data

  • Withdraw consent at any time where processing is based on consent

  • Receive your personal data in a structured, commonly used, and machine-readable format (data portability)

To exercise these rights, please contact us at:
📧 info@nagomi-no-zen.dk

We will respond to all requests in accordance with GDPR requirements.

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10. Transfers Outside the EU/EEA

If personal data is transferred outside the European Economic Area (EEA), such transfers will only occur where appropriate safeguards are in place, including:

  • EU Standard Contractual Clauses, or

  • Transfers to countries deemed by the European Commission to provide an adequate level of data protection

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11. Contact and Complaints

If you have any questions or concerns regarding this Privacy Policy or our handling of personal data, please contact us at:

📧 info@nagomi-no-zen.dk
🌐 https://www.nagomi-no-zen.dk

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If you believe your data protection rights have been violated, you have the right to lodge a complaint with:

Datatilsynet (The Danish Data Protection Agency)
Carl Jacobsens Vej 35, 2500 Valby, Denmark
Website: www.datatilsynet.dk
Phone: +45 33 19 32 00

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12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.

The most recent version will always be available on www.nagomi-no-zen.dk, together with the date of the latest update.

 

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Last updated: [21st January 2026]

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